Motelpro Yearly Technical Support and Updates Subscription $420
Yearly Tech Support and Updates Subscription.
One year support and updates for MotelPRO PMS System that includes the following:
$360 for up to a year under 30 rooms
1) MotelPRO related updates, Technical support via phone, email and by remotely accessing your PC
2) All ID scanning related updates and support on both hardware and software.
3) Covers extended replacement warranty on the CSSN scanners for effective support year with a nominal replacement fees: SnapShell new Open Box=$695.00 including Shipping.
Incoming phone support hours are 9:00 AM to 9:30 PM EST. All after hours support should be sent via emails. Email will be answered in 1 to 24 hrs depending on the nature of support issue. We may provide extended after hours support via outbound phone call or accessing your computer remotely at our discretion.
Note:This support contract does not cover any hardware related issues. If you are switching we can send you instructions on how to setup Motelpro on your new computer and provide you the new registration key at free of charge. We charge a flat fee of $125.00 for our services to backup data from old computer, install and configure hardware/software on the new computer.